FAQs

ANSWERS TO YOUR QUESTIONS

Shopping Information

I'M LOOKING FOR A CUSTOM PRODUCT THAT'S NOT ON YOUR WEBSITE, WILL YOU MAKE IT?
Custom requests are ALWAYS encouraged, and we will let you know right away whether it's something we can take on, or if there is another company that might be better suited for you.
WHERE ARE YOU LOCATED?
We are opening at 595 Henderson Drive in June 2022! Local pickup is available, along with shipping, and local delivery
HOW DO I TRACK MY ORDER?
If you selected a shipping method that did not indicate "no tracking" then you will receive a tracking number from us when your package is shipped!

Ordering

HOW DO I PLACE AN ORDER?
New to purchasing online? No problem! Once you find something you like and add in any available personalization you are going to "add to cart". You can add as many products as available to your cart! 

Once you're ready, click the cart icon and select "checkout". At checkout you can select free local pickup or Shipping. Plug in your address and payment information and click submit to place your order. 
WHAT PRODUCTS ARE PROOFED AND WHEN WILL I RECEIVE IT?
Check the product description before ordering to find out what items will receive a proof prior to production
IS BUYING ONLINE SAFE?
We run our website on the Shopify platform, which also hosts big companies like Heinz, Penguin Books, BBC, and Red Bull. Shopify is a world leader in payment processing and internet security and all of your data is protected. 

Other

DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Not at all, but creating one allows you to view past orders and save things you like!
WHERE AER YOU GUYS LOCATED?
We call the amazing city of Regina, Saskatchewan, Canada home!