Lake Ontario Magnet
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Shipping, Returns, and Local Pickup
Personalized Orders and Returns
Return Policy
As personalized items are made just for you, they are final sale.
If there is an issue please contact us within 15 days of receiving your order. If the mistake is ours, we'll make it right – no questions asked. If the mistake was not ours, or something happens outside of that timeframe, still reach out.
We genuinely want to help whenever we can.
Build Time
Build times are listed above and reflect production time before your order ships or is ready for pickup.
Rush production (Priority Build) may be available – please select the appropriate build time option.
Shipping & Pickup
Local Pickup
Pick up your order for free from our store at at 2406 Victoria Ave E, Regina - we'd love to see you!
Shipping
We offer a $14.99 flat rate for shipping anywhere in Canada or the USA. Free shipping on orders over $250.
No need to pick a courier, we will always choose the best one for your order.
Product Care and Questions
Product Care
Our pieces are made with high-quality wood and durable paints and are intended for indoor use only.
To keep your item looking it's best, avoid excess moisture, and keep signs away from heat exposure (both can lead to warping).
Always display indoors in a temperature-controlled environment.
If you have a question about care, touch-ups, or minor repairs, just reach out – we're always happy to help!
Social Media Sharing
Sharing your new piece? Tag @sticksanddoodles - we love seeing your homes and gifts and often feature customer photos.
Questions
Email hello@sticksanddoodles.com with a brief description of the issue, photos (if applicable), and the name of the person who placed the order.
We're here to help and want you to love your piece!
Our Guarantee
Our Guarantee: Even Better in Person.
A lot of websites use fancy photos to sell cheap products. We don’t.
In fact, we’re so confident in our craftsmanship that we guarantee your piece will look even better in person than in any photo.
If you don’t love it, call us. We stand behind every piece we make and will do everything we can to make it right.
The Sticks & Doodles Story
It all started in a basement.
In 2019, we started in a Regina basement with a couple of tools, a lot of grit, and a passion for making people smile. Five years later, with the support of our incredible team, community, and customers, we’ve grown from that tiny basement to a flagship studio and store in East Regina, Saskatchewan. While much has changed, our heart remains the same—celebrating stories, connections, and the moments that make life special. Thank you for supporting our dream. – Kyle & Danelle, Co-Founders
